AI Customer Support for Zendesk
Resolve Zendesk tickets faster with AI. Automate responses, route issues, and improve customer satisfaction.
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Dasis · My workspace
Give me a recap of recent tickets in Zendesk.
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Completed in 12 sec
Using Zendesk
I checked your Zendesk workspace and surfaced what changed this week. Here's the short version:
New tickets (3)
- Ticket #1042. Added 2 days ago — flagged as high priority. Last updated by the Zendesk sync.
- Ticket #1041. Touched yesterday; an owner change needs a follow-up.
- Ticket #1039. Three field edits this week — worth reviewing before your next sync.
Activity highlights
- Most-touched item. The top ticket this week saw 4 updates from 2 collaborators.
- Stale items. 2 tickets haven't been updated in 14+ days — likely worth a check-in.
Supported actions in Zendesk
Read & Search
- Get Ticket
- Search Tickets
- List Ticket Fields
Create & Update
- Draft Reply
- Post Reply
- Update Ticket Tags
6 total actions available (3 read, 3 write)
How teams use Zendesk with Dasis
Ticket Assistance
Get AI-suggested responses and solutions for support tickets.
Knowledge Base
Search your help center and documentation to answer customer questions.
Frequently asked questions about Zendesk
Yes, Dasis agents can draft responses and update ticket status in Zendesk.
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